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Real time visibility across the lead management process leading to
an improved customer sign-ups

Mobility helps to improve collection process by reducing revenue leakage.

Slide background

Real time visibility across the lead management process leading to
an improved customer sign-ups

Mobility helps to improve collection process by reducing revenue leakage.

Financial Industry

Seamless visibility across the lead management, reduced revenue leakage in debt collection and improved consumer engagement are key take-aways from mobility deployments for financial industry

Mobility solutions for Financial Services, Banking and Insurance industry focus on improving the customer experience, selling to the digital consumer, reducing risk and achieving productivity improvements and cost reductions.

With a huge sales force and complex sales networks (DSAs) , managing a prospect to customer cycle can be a nightmare given the fact that they are a disconnected workforce. Mobility ensures a seamless visibility leading to efficient sales force and improved customer experience. Most of the financial services companies also rely on external collection agencies for cash collection leading to revenue leakage. Mobility solution ensures a real time control curbing the revenue leakage.

Mobile technology is reshaping customer engagement in a dramatic manner. Due to mobile’s ubiquity and ease of use, consumers are tethered to their mobile devices to an extent unmatched by any other technology in the past. And for many, mobile is increasingly becoming the primary method of interaction with their financial services providers. Mobility solutions also help Financial services sector with tools to ensure a quicker customer sign-up leading to an early revenue cycle. Mobility solutions are a key aspect of consumer engagement for banking, financial services and insurance companies. iNotify Mobility Platform helps these companies to roll out self service apps for consumer engagement that enables companies to build stickiness and improved user experience.

 

Sales Force Management

  • Lead Management
  • Portfolio services
  • Analytics

KYC / Customer Signup

  • Digital documentation
  • Auto updates
  • Notifications

Customer Self-help

  • Portfolio tracking
  • Alerts, Reminders
  • Promotions

Employee Engagement

  • Digital content tools
  • Surveys, Polls
  • Analytics

Benefits

Business Perspective

  • Effective / Planned Service Attendance
  • Effective spare parts management
  • Faster turnaround time
  • Real time data availability for effective decision making
  • Improved Customer Satisfaction
  • Increase in revenue opportunities in service operations

Technology Perspective

  • Single platform leverages scalability
  • Seamlessly leverages all backend processes
  • Retrofit on existing IT infrastructure
  • Faster customization and deployment

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