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Solutions > Sales Force Automation
Enabling your mobile sales force to transact with ERP while on-the-go and improve productivity and become more pro-active and agile.

MobileSales™ application built around iNotify™ Mobile application server just lets you do that. It lets sales reps capture valuable customer information at the point of sales in real time. Validating a sales order transaction just happens in real time, thereby giving the sales reps better insight into customer management. Customer satisfaction increases , sales cycles speeds up enabling you to stay clear of competition.

Sales teams on the road have different needs depending upon their responsibilities and their access capabilities. In order to provide them with the information in the central ERP, as well as status on the sales leads, knowledgebase of customers, they must have a fast, reliable and user friendly access to the information while they are on-the-move.

Sales force typically spends huge time getting ready for a customer visit. But if they can’t access account information in real time while on the road, they could walk into their meetings unprepared. As a result, they may not be able to offer any real time information/update to the queries raised by customers and the delays in providing information back to customers start. Furthermore, there is no access for the field teams to reach the sales management for quick decisions.

This further complicates the sales cycle and identifying sales opportunities get delayed. To counter the competition, increase visibility of sales opportunities, and boost your sales performance, you need to minimize time spent on all activities other than selling. Time spent on managing administrative tasks or searching for basic information has to be cut back. You need to give your mobile sales force access to comprehensive customer and pricing data anytime and anywhere.

Business Benefits
By deploying iNotify™ Mobile Sales for your workforce, key business benefits that you would derive are-

  • Shortens the sales order processing cycle by providing real time mobile access to core information such as customer information, inventory availability, product pricing etc. Field teams can check availability to promise; generate, approve, and authorize orders; and close the sale right away.
  • Improves the visibility of sales opportunities through the immediate capture of prospect information. Back End management can provide authorizations on the fly.
  • Enhances customer satisfaction by shortening response time and improving responsiveness to customer concerns.Increased responsiveness to customer concerns wins customer loyalty. Your sales force can now be that responsive.
  • Using their mobile devices they can view the detailed history of a customer relationship, including sales orders, customer preferences, statutory information of the customers.
  • Field Teams can monitor the accounts receivables etc.

Feature/Function Highlights

  • Account and Contact Management
  • Opportunity Management
  • Activity Management
  • Product Catalog
  • Sales Order/Quote Management
  • Process Status Queries

 
Related Links:
iNotify – Mobile Application Framework
Sales Force Automation
Service & Field Force Automation
Supply Chain Automation
Logistics Automation
Customer Loyalty
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