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Solutions > Logistics Automation
Improve efficiency, turn-around of your fleet and cargo teams and make your delivery and distributions teams more agile.

mLogistics™ application built around iNotify™ Mobile application server just lets you do that. It lets your delivery teams to improve the route efficiency in real time, keep the customers informed about the status of the shipments in real time. The delivery and logistics industry has never offered more opportunities or challenges than it does today. Dynamic consumer demands and preferences require new ways of maintaining current customers and addressing new ones. With our mobile logistics solutions, one can track and manage on-time performance of deliveries in process and improve routing efficiencies for its Expedited Services customers. A key enabler is the ability to scan barcodes, providing more information transparency at all phases of the delivery cycle. Our solution uses the best-of-thebreed devices in the marketplace to provide an end-to-end solution for the courier/logistics market.

The Pickup module allows drivers to receive scheduled stops for a route as well as to receive unscheduled stops during the course of a day. Each stop provides account, company, address and pickup instruction information and enables the field force staff/driver to scan packages as they are picked up or to provide comments if no packages are available for pickup. The collected information is provided to the central system for billing, payroll and package tracking purposes.

The Delivery application allows field force staff/ driver to scan packages as they are delivered and collect status, recipient name, signature, and comments for each stop. The collected information is provided to the central system for proof-ofdelivery and package tracking purposes.

This Proof-of-Delivery Mobile Application provides seamless user experience, validating information, receiving dispatches, recording pick-ups, receiving alerts or notifications, and customer confirmation. The information collected in the field is integrated with billing, dispatch, and the customer service portal. Now, information is accurate and actionable for other employees and customers.

Business Benefits
By deploying iNotify™ mLogistics™ for your delivery teams, key business benefits that you would derive are-

  1. Reduces the “no-show” events for customer requests and thereby reducing the risk of business loss.
  2. Better turn around, better routing efficiency and hence overall increase in the operational efficiency.
  3. Customer Satisfaction is improved.
  4. Better utilization of fleets and assets.
  5. Managers can track the transactional exceptions in real time and hence the actions become more pro-active rather than being responsive and overall operational control is increased.

Feature/Function Highlights

  • Pickup Module – Parcel Pickups, Contract management,
  • Delivery Module
  • Activity Management
  • Route Management and scheduling
  • Business Activity Monitoring

Available Platforms

  • Windows CE.NET / Windows Mobile
  • Symbian S60

 
Related Links:
iNotify – Mobile Application Framework
Sales Force Automation
Service & Field Force Automation
Supply Chain Automation
Logistics Automation
Customer Loyalty
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