Samsung smartphone retailers across the country are using the Qualcomm Snapdragon variant of the Galaxy Note 3 to demonstrate it to prospective buyers but are selling the Exynos version of the phablet, which is the official version that has been launched in India. BGR India checked it across major cities and found that all of the dealers had the same variant of the demo units, which they claim have been provided to them by Samsung India.
While there are no significant differences between the two variants that would affect regular users in their daily usage of the phablet, some of the features being mentioned are exclusive to the Qualcomm variant. The Snapdragon-exclusive features include the ability to record videos in 4K ultra HD resolution and a 2.3GHz quad-core processor, which are being claimed by retailers as the features of the devices they are selling. The Exynos version doesn’t have any of these and has an octa-core processor with the four Cortex A15 cores clocked at 1.9GHz, instead. Like we mentioned, this might not make any difference to a “casual” buyer, but it is misleading nevertheless. We have reached out to Samsung India but are still awaiting a response at the time of filing this report.
We have no information of why the unit being demoed would be different from the unit being eventually sold, but Samsung could probably have just one variant of demo units globally and chose the Snapdragon variant in order to demonstrate the Galaxy Note 3′s LTE capabilities in the markets where LTE networks are supported. Having said that, the least that can be done is ensuring that retailers do not mislead buyers by claiming features that the device being actually sold to them does not have. We are reviewing the Exynos version of the Galaxy Note 3 ourselves and can vouch that it is probably the best Android phablet you can buy at the moment.
This is not the first time Samsung has been caught wrong footed with the Galaxy Note 3. Earlier, it was found that Samsung was tricking benchmark tests to boost its ratings but it was later found it wasn’t the only brand to tweak things in its favor.