Dubai: Enterprise mobility apps will change how businesses work internally, according to experts at The Mobile Show on Tuesday.
“Enterprise mobility apps can mobilise the business process and increase productivity. [They] connect you to the process in real-time,” said Deniz Kilyar, head of line of business and mobility solutions at SAP , Europe’s largest software-maker.
Enterprise mobility apps, or business apps, help businesses communicate with both consumers and their employees. Information being passed on between enterprises or between them and their consumers is moved onto a cloud or a virtual server, which is an alternative to traditional servers.
On the consumers’ front, they can use the company’s app to send them information. Some of these include education and health care apps.
Health care apps can benefit both consumers and health care providers, Kilyar said.
“Doctors can have real-time access to a patient’s medical results and other information. It’s like an electronic medical record,” he said, adding that enterprise mobility apps cross all industries. Patients, meanwhile, can check their health wherever they are and whenever they want.
While business apps meant for consumers have been growing in the region, those that are used between employees of an enterprise have seen a slow uptake, according to Nader Henein from the advisory division at Blackberry Security Group Middle East.
Enterprise mobility apps for enterprises allow employees to send corporate or work-related information to each other without the hassle of physically moving documents between departments, for instance, and they can do this wherever they are. This makes the process faster and easier, according to Kilyar.
They can download apps from the company’s application stores.
The information being sent between employees of a company is safely transferred if it goes onto a private or shared cloud, according to Henein. “It’s not that public clouds, like Dropbox, are not safe. That depends on what kind of information you’re transferring. If you’re moving corporate or customer information, do you really want a third party to see that?”
The information being sent between the apps are encrypted both in the phone and when it is transferred onto a private cloud, he said.
“Public clouds are cost-efficient because you don’t need to invest in hardware or software. Shared clouds too can be efficient because you’re connecting government institutions that have similar security requirements,” Henein said.
Companies would not see a major reduction in costs if they opt to use the cloud technology, Kilyar said. “It just changes payment patterns. You would have to pay in instalments for the subscription-it gives you flexibility.”
When asked if there will be more cloud service providers, Kilyar said: “Telco operators can provide this as a service; they can provide mobility to their customers.”
Commenting on the demand for enterprise mobility apps, Kilyar said: “We are seeing double-digit growth from our clients. There are more and more companies investing in cloud deployment solutions.”