The latest figures from Source for Consulting, in partnership with Advanced Business Solutions, show that almost two in three (62%) of employees in UK mid-market businesses want to see greater investment in mobile technology to boost their productivity.
The report, which took responses from 160 mid-market UK organisations in July 2014, found that employee demand for smartphone and tablet access to back office systems isn’t fully being met:
- 56% of those polled said they would like to submit holiday requests via their smartphones, but only 23% can do so
- 50% said they wanted to report absences using a mobile device, but only 21% can
- 44% of respondents want to approve expenses on the move, with only 22% able to
“We believe the impact of social and mobile technologies on the back office is only set to increase, with the current application of these technologies by HR, finance and IT only scratching the surface of what is possible,” said Simon Fowler, Advanced Business Solutions managing director, in the report.
19% of respondents in the report described themselves as ‘no mobile’, with 38% ‘medium mobile’ and 44% ‘high mobile’. Not altogether surprisingly, the average revenue went up as the companies were more mobile (£65m, £85m and £150m respectively). Around half of those in the ‘high mobile’ category use their smartphones and tablets for work calls and emails.
The biggest disparity was with regard to ownership of devices. 96% of the ‘no mobile’ respondents don’t want to use their own devices for work purposes, compared to 70% for ‘medium mobile’ and 41% at ‘high mobile’.
Advanced describes the SMAC (social, mobile, analytics, cloud) technologies as “the new change agents in enterprise IT”, adding that social and mobile in the back office is “changing the way finance, HR and IT communicates with employees.”