Not to undermine the exuberance but BYOD does bring considerable risk to the enterprise.
Problem number one. Smartphones and tablets were designed for the consumer, not for enterprise. Scrolling through your friends pictures on Facebook maybe very different from managing the remote operations of a semiconductor fab plant from the tiny iPhone screen.
‘Bring the Right Device’ for Results
So the first lesson companies need to learn, and to teach is, use the right device for the right task and the right role. Employee needs from the BYOD vary hugely depending on their role and what they need to do in their job. It is the enterprise’s job to find the right fit, customize and ensure a snug fit. Empower and enable employees to not just bring any device to work but the right device. In other words, a shift from BYOD to BTRD or ‘Bring the Right Device’ may just be the key to success.
While global mobility strategists and pundits share their enthusiasm, and I do too, I would say cautious optimism is the right path. The BYOD enterprise is a different animal, and will be more so in 2013. Get your strategy right, and early. Follow a cautious but thoughtful approach, and use this change as a driver to bring process and productivity improvements alongside. Have a 360 degree strategy that takes into account risks and challenges specific to your enterprise.
Some Devices are Created More Equal Than Others
Take into account that not all devices are created equal. The reality is not every device is well-suited for every task; for example, iPad mini allows for better display of BI reports, and mission critical dashboards that a Blackberry may just not be ideal for.
In addition to the usual challenges, ranging from heterogeneous devices, diverse, incompatible operating systems with multiple versions, and ever bulging pool of apps, global organizations the size of HP, IBM, Google, Microsoft and others face geo-based fragmentation of devices. It is imperative that these organizations take into account geo-specific considerations as well. What works in the North American market may not necessarily work in the Asian or African markets.